“Learn and Earn” Buyer Breakfast Roundtables (RSVP)
Tuesday, January 29, 9:00am-10:30am
Presented by CAHHS, CRAFT, MSA, SIA & ZAG
Location: World Forum, Building B, Floor 16
Start your Market day off right with hot breakfast! Join roundtable discussions by topic or store type. Come and go, circulate around to tables of interest, arrive late, leave early. Ask burning questions of your retail community and gain insightful advice from talented subject matter experts. Exchange best practices, explore solutions to your toughest challenges and network with fellow buyers. Existing and prospective association buyer members are welcome.
Roundtable selections:
California Association of Hospitals and Health Systems (CAHHS)
Lilly Stamets, CAHHS retail SME, member of California Hospital Volunteer Leadership Network
How to re-invent your gift shop using vital and visual metrics
CRAFT Retailers’ Association for Tomorrow (CRAFT)
Diane Sulg, executive director
The newest marketing strategy? FUN! Good times and good feelings distinguish your shop
Museum Store Association (MSA)
Blue Anderson, director of visitor services, Columbia River Maritime Museum in Astoria, OR
Determine OTB on department needs or sales growth challenges
Spa Industry Association (SIA)
Allan Share, executive director & Patti Biro, director of education
How to add revenue from front-of-house retail in your spa or salon
Zoo & Aquarium Buyers Group (ZAG)
Sue Fahje, retail manager & buyer, Omaha’s Henry Doorly Zoo & Aquarium in Omaha, NE
Tommy Brown, retail manager & buyer of conservation goods, Saint Louis Zoo in St. Louis, MO
Staff development - setting goals to achieve a stronger workforce
ZAG: David Whitaker, director of retail, North Carolina Zoo Society in Asheboro, NC
Ross Beardsley, director of retail operations, Santa Barbara Zoo in Santa Barbara, CA
Protecting the independent retailer in a concessionaire world
ZAG: Michael Davis, buyer / guest experience manager, Zootique @ Cameron Park Zoo in Waco, TX
Vendor Negotiation – build your business through better relationships
ZAG: Judy Rancour, director of retail operations, Saint Louis Zoo in St. Louis, MO
Melinda Greene, retail operations manager/buyer, Kansas City Zoo in Kansas City, MO
Rethink your apparel business – life beyond t-shirts